Digital library (interview) RAI Educational

Mark Joseph

(Video-interview Naples-San Francisco 09-06-99)

"A thriller about Zero Hour"

SUMMARY:

  • Joseph's novel is pure fiction, although it is based on the very real problem of the millennium bug (1).
  • To write the novel, the author had to do a lot of research into the technical aspects of Y2K (2).
  • A lot of readers seem to forget that it is a work of fiction. Some see it as some sort of doomsday prediction book (3).
  • There is a different perception of this problem in different European countries and some countries and governments have done more than others. This will be the first global event of its kind in history, because the global economy has no nationality (4).
  • It is more important to maintain electric power and water supply than, for example, accounting systems (5).
  • Joseph does not expect social chaos because by the time the event occurs, people will be aware of the problem. However, people should be prepared with bottled water, dried foods, flashlights and batteries in case of infrastructure failure (6).
  • Californians usually have these things in case of an earthquake (7).
  • Y2K was first discovered at an institutional level in the Untied States by the social security administration. The problem was created for financial reasons because in 1960 a megabyte of memory cost US$3m. Many banks around the world still have not done anything about the problem (8).
  • In January this year the Italian government finally established a Y2K committee to oversee Y2K remediation in Italy. If it had been done in January of 1995, they might have a chance. The only way to solve the problems is by getting programmers who understand the programming language to go into the code, find the problems and fix them (9).
  • Joseph wrote the book because Y2K seemed a natural thriller and he thought interest in the problem would help him sell books (10).
  • Joseph is going to spend the New Year drinking a nice bottle of red wine and hoping that the lights stay on (11).

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INTERVIEW:

Question 1
What kind of research did you do before writing the book, what were your resources and how much of the story you wrote is only fiction?

Answer
The entire story is fiction: I am a novelist. The only thing that is real is Y2K, which of course is very real. I did a great deal of research on the Internet. I had a professional researcher in New York city who helped me with the details for New York city. I read as many of the books as existed at the time when I was writing, which was last summer.

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Question 2
Did you need a lot of technical information to write this novel?

Answer
If you're going to understand how computers can break down, first you have to understand how they work. So I needed to get a technical education in many aspects of computers. I was not so concerned with the absolutely technical aspect of Y2K as with the social aspects. It really doesn't matter how these things happen. What is important is that they will happen.

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Question 3
What kind of reactions has your book been getting in the USA?

Answer
I'm getting all kinds of reactions. People here already know a great deal about Y2K, and so they already have opinions. They judge my book according to their preconceived opinions. A lot of people tend to forget that it's fiction. This is a novel I wrote for my own entertainment and for your entertainment. People look upon it as some sort of doomsday prediction book, which it is not.

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Question 4
Do you agree with the people who think that in Europe there was a different kind of perception of this problem because of political problems like the European Union and the European single currency. There are many people who say that Europe was thinking about something else, and so we didn't think about this problem of the millenium bug.

Answer
Yes, you have asked and answered your question at the same time. I do agree with them. I think that there is a different perception of this problem in different European countries. It's not all the same, just as it is not all the same here. I think that some countries and some governments have done more than others. I think that the United Kingdom is a little more advanced in Y2K than some of the other European nations, but that also means that they have discovered more of their problems. I think that the conversion to the euro currency distracted from Y2K. I think that the war in Yugoslavia is distracting from Y2K. I think that many, many resources which should have gone into this problem have gone elsewhere, not only in Europe and the United States but all over the world. This is a global problem. This will be a global event. This will be the first global event of its kind in history, because computers have no nationality, of course. The global economy has no nationality. Everything is connected, and when we're all connected like a chain, we're only as strong as the weakest link.

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Question 5
What do you think are the key areas to preserve in case of a millenium crisis?

Answer
Well, I'm not sure what you mean by "preserve". Are you talking in terms of a national economy or for personal life? I think what you mean is infrastructure. I think it is more important to maintain electric power and water supply, for example, which are more important than making sure an accounting system works. If the electricity goes down, nothing works. If we can't have water, we have serious health problems.

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Question 6
You were talking about electricity and water and some other things…

Answer
A lot of people in this country think that Y2K will result in social chaos. I don't. I don't expect there to be riots, because I think that by the time the event occurs, people are going to be aware because of books like mine and the hundreds of other books. As you know I live in San Francisco. In California we have earthquakes. So Y2K preparedness on a personal or family level in California is exactly the same as you would prepare for an earthquake. You need to have a certain amount of bottled water here, in your house, you need to have dried foods, rice and things like that, rice and beans and canned foods, and flashlights and batteries, and things like that, because if you lose electric power, which is what happens in an earthquake, you need to be able to survive for a few days until the systems get up and running again. A lot of people take their preparations much farther. They're turning their houses into fortresses and getting guns and all kinds of things like this. These people are crazy, in my opinion. They think I'm crazy.

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Question 7
So you keep food in your kitchen…

Answer
Well, I have this anyway, because I'm prepared for an earthquake. We can have an earthquake tomorrow in San Francisco, and if I don't have water, I don't have water.

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Question 8
Most experts think that the banking area is the one which from the very beginning has understood the risks and faced them. But in your experience, how do banks protect themselves from the risks? Will it be a technical problem or one of people's anxiety?

Answer
Y2K was first discovered at an institutional level in the Untied States by the social security administration. It was a government agency that in 1989 discovered that their projections through the year 2000 were not working on their computers. So the social security administration discovered what computer programmers had already known for 30 years. The programmers knew about Y2K when it was created in the 1960s, but it was created for financial reasons. The reasons why you have data problems with the computer was that in 1960 a megabyte of memory cost US$3m. Today it costs about US$1. To save money they saved space 30 years ago. The programmers knew it, but the administrators of the systems didn't understand it until 1989, when they discovered it. At that time a few banks wised up and began to investigate this. Today in 1999 many banks around the world still haven't done anything. The Central Bank of China is in big trouble. They don't understand their own software; they have a big Y2K problem and they're not going to solve it. This is not true in most of Europe. In the European central banks, they've done a great deal of remediation, but many of the smaller banks have not. As you indicate, the problem is with the interconnection with the banks and, of course, those systems need to be tested, but they have not been tested. Each bank can control its own system, and they can control and test some of their connections through the central banks. But if you have a small bank in Naples that wants to connect to a small bank in Singapore, unless you test that system, you don't know if it's going to work.

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Question 9
And there is no more time left to do this.

Answer
Well, we have about 6 months left. They can do what they can do. I believe on January 14th this year the Italian government finally established a Y2K committee to oversee Y2K remediation in Italy. That was done in January of this year. If it had been done in January of 1995, they might have a chance. But all the committees in the world aren't going to solve any Y2K problems. The only way you solve Y2K problems is by getting programmers who understand the programming language to go into the code, look at the code, find the problems and fix them. It is simple, hard work. That is the only solution. Prayer will not help. TV interviews will not help. Only working with the code will help. That is the only thing.

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Question 10
Why did you decide to write a novel about this problem?

Answer
My previous novels were novels of suspense, thrillers, and this seemed to be a natural thriller. You have all the suspense built right into it. As we get closer and closer to the moment, midnight, when the century changes, it's a natural for suspense. So I was interested. At the time I was writing it, there didn't seem to be too many other novels like it. Now, in this country there are about a dozen. I don't know about Italy. I don't know if mine is the only one there or not. If it is, I'm a lucky boy. I'll be quite honest, I thought I could make some money with this, just like any writer. This is how I make my living, so I thought that this would be an avenue that would help me sell some books. I also think that it's important for people to read not just my book but as much about this as they can, because the enemy here is not the millenium bug, it's ignorance. It's the simple fact that we all live in modern, industrial societies that are controlled by computers, but we don't understand the computers. The computers are in the hands of experts who are modern-day magicians. They're wizards, they're like priest. We hand the control of our lives to them. We're having this interview on a teleconference system here. I'm in San Francisco, you're in Naples. In between us are satellites, cameras, all this technical stuff including many, many computers. How many computers do you think are between you and me? Right now? Just think for the moment that there are, obviously, your satellite connections here, and those satellites are controlled by ground stations. And those ground stations are largely run by computes to track the satellite, to do all the station-keeping that you have to do to keep a satellite in space, to provide uplinks, downlinks, all these are run by computers. Many of the programs on those computers are date-sensitive, which means they are vulnerable to the millenium bug. But most people, when they watch TV, when people watch this interview in July on RAI, they're not going to think about those computers and all those connections. But if those connections go away, POOF! No more teleconferencing.

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Question 11
May we ask you what you plan do on the last day of the millenium to face the new millenium?

Answer
I have a very nice bottle of red wine that was grown on the slopes of Mt. Vesuvio and I'm going to drink it and I'm going to say Happy New Year and hope that the lights stay on.

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